Privacy Policy

1. Introduction

Welcome to Cart of Arts. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

When you place an order or interact with our platform, we may collect the following information:

• Contact Information: Name, email address, phone number, and shipping address.
• Order Details: Photos uploaded for portraits, style preferences, and special instructions.
• Payment Information: Processed securely via our payment partners (Razorpay). We do not store your full card or bank details.
• Technical Data: IP address, browser type, and usage data via cookies to improve your experience.

3. How We Use Your Information

We use your data strictly for the following purposes:

• To process and deliver your custom handcrafted portraits.
• To communicate order updates, shipping notifications, and support queries.
• To improve our website functionality and artist workflows.
• To comply with legal obligations and tax requirements.

4. Data Security

We implement industry-standard security measures to protect your personal information. Your uploaded photos are stored securely and are only accessible by the assigned artist and administrators for the purpose of fulfilling your order.

5. Third-Party Services

We share minimum necessary data with trusted third parties to provide our services:

• Payment Processors: Razorpay for secure transactions.
• Shipping Partners: To deliver your physical artwork across India.
• Communication Tools: To send emails and SMS updates regarding your order.

6. Your Rights

Under Indian digital data protection laws, you have the right to access, correct, or request the deletion of your personal data. You may contact us at support@cartofarts.in for any such requests.

7. Jurisdiction

This policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Berhampur, Odisha.